About Us/FAQs
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- Corporate Profile
- Our Efforts to Prevent Human Trafficking
- Affiliate Program
- Occupancy at Motel 6
- Check-in and Check-out Dates and Times
- Credit Card Policy
- Room Types and Beds
- We are pet friendly*
- Special Promotions, Rates, and Discounts
- Reservations, Guarantee, and Cancellation Policies
- How do I check rates and availability for a Motel 6 without making a reservation?
- How do I make a single or group reservation?
- How do I make a Special Request for my room?
- How do I book an accessible room?
- How do I find information on my reservation?
- I made a reservation; however, I didn’t receive a confirmation by email. Why not?
- How do I modify or cancel my reservation?
- Will there be any penalty or charge if I am unable to use my confirmed reservation?
- Are rates different booking online? Are there any additional fees associated with booking online?
- Where do I send questions and comments about this website or my previous stay?
"Clean, comfortable rooms and great experiences."
Founded in 1962 in Santa Barbara, California, Motel 6 is synonymous with a great travel value. The first Motel 6 in Santa Barbara still leaves the light on today, but a lot has changed for the motel chain that pioneered the first real economy motel designed for the no-frills traveler. The original price of a night's stay at Motel 6 was just $6.00, and thus established the brand name for an American classic.
The promise of the iconic brand is to offer clean, comfortable rooms and great experiences at any of our locations in the US and Canada. Motel 6 is a household name, synonymous with quality and value. It enjoys the highest brand recognition factor of any U.S. economy lodging brand.
The brand continues to grow and currently has approximately more than 1,400 locations across the United States and Canada. Part of G6 Hospitality, Motel 6 is the largest owned and operated hotel chain in North America.
Amenities
Many free services, including free local phone calls, morning coffee, expanded cable TV
Kids stay free (17 and under stay free when occupying the same room with an adult family member.)
Non-smoking rooms available
Pet friendly
Most Motel 6 locations have a swimming pool and guest laundry facilities
Free Basic Wi-Fi
Advertising
The brand's advertising campaign, featuring on-air personality Tom Bodett, began in 1986 and proved an instant success for Motel 6, turning the chain into a household name and winning industry awards. The campaign has won more advertising awards than any other brand in the lodging industry, which is understandable, given that Motel 6 has the highest advertising recognition factor in the economy lodging category. Ask most people about Motel 6, and they will say, "That's the place where they leave the light on for you." In 1999, Motel 6 was acknowledged by Advertising Magazine as having one of the top 100 advertising campaigns in the last 100 years. Motel 6 was the only lodging company to earn this distinction.
Our Efforts to Prevent Human Trafficking
G6 condemns all forms of human trafficking. Trafficking of people violates basic human rights and constitutes a global societal problem in which multiple stakeholders must partner to eradicate this problem. G6, with a focus on its Motel 6 and Studio 6 brands, takes a proactive, zero-tolerance stance on human trafficking.
POLICIES, PROCEDURES, AND GOVERNANCE
Codes of Conduct: Specific requirements and policies that reinforce our commitment to preventing human trafficking, developed for team members, suppliers, franchise owners.
Confidential Reporting Hotline: Method for team members or other staff to report breaches of the Code of Conduct or violations in our anti-human trafficking policies.
Safety and Security: Compliance requirements for all properties include multiple measures designed to stop human trafficking and other criminal activity.
· Enhanced background-check requirements for team members
· Enhanced check-in process and identity verification for guests
· Updated “Do Not Rent” system across entire Motel 6 network
· “Every room, every day” policy requiring daily room inspection
· Property scorecards tracking safety improvementssuch as lighting, fencing, etc.
EDUCATION, TRAINING, AND RESPONSE
Our commitment to anti-trafficking efforts is made clear through our comprehensive awareness, training and response program. In 2018, G6 overhauled its training materials and program to ensure it was relevant for Motel 6 and Studio 6 team members and contained updated information on our anti trafficking efforts, including how to spot the signs of and help prevent human trafficking.
Motel 6 and Studio 6 trains all staff—from the General Manager through the most junior housekeepers—to be the “eyes and ears” and to alert the property’s General Manager, local police, and the Motel 6/Studio 6 Hotline upon observing any signs of suspected human trafficking or prostitution.
Motel 6 and Studio 6 require Anti-trafficking Signage with the National Human Trafficking Hotline be displayed in public areas and in team centers in all hotels.
PARTNERSHIP AND ADVOCACY
G6 is committed to working with anti-trafficking and survivor services organizations. In 2019, G6 signed the ECPAT Tourism Child-Protection Code of Conduct (www.thecode.org), which is a joint venture of the tourism and hospitality sectors and ECPAT-USA (www.ecpatusa.org/), a leader in advocacy and efforts to shape policy designed to end the commercial sexual exploitation of children. Built upon a set of shared business principles that travel-related organizations put in place to help prevent human trafficking and exploitation, the Code establishes a framework for companies to provide training, education, and collaboration with other stakeholders.
In addition to becoming an ECAPT-USA member in 2019, Motel 6 is the first hotel company to become a member of the Texas Businesses Against Trafficking Alliance. Through our active membership of the American Hotel & Lodging Association (www.ahla.com), G6 participates in the industry-wide No Room for Trafficking campaign as well as issue roundtables, public awareness and state advocacy days. In addition, we provide financial support to several organizations working at the forefront of anti-trafficking efforts and survivor support programs including New Friends, New Life and Truckers Against Trafficking. In 2020, G6 will begin a partnership with the University of North Texas Foundation to create the G6 Hospitality Opportunity Fund, focused on at-risk and under-served students.
SURVIVOR SUPPORT
G6 recognizes that often trafficking survivors face significant challenges in accessing resources and social services to rebuild their lives. According to Polaris, in many parts of the United States, specialized survivor support and recovery programs may not exist or are under-resourced to meet the high demand for services and assistance. As a result, G6 is spearheading the creation of an industrywide Survivor Support Fund to assist with the immediate and long-term needs of survivors including food, housing, clothing/goods, medical/legal/counseling services, job training/education/placement. The Fund is expected to launch in the first quarter of 2020 and will be overseen by an executive director and an External Advisory Council, with representatives from survivor advocacy organizations (including survivors), law enforcement, industry experts, among others.
Affiliate Program
Motel 6 & Studio 6 offers more than 1,400 company-owned and franchised locations throughout the United States and Canada. Motel 6 was the first national pet-friendly chain, welcoming pets since 1962. Standard amenities include free local phone calls, no long-distance access charges, free morning coffee, data ports, Wi-Fi Internet access, and a cable channel line-up with premium channels including HBO, ESPN/ESPN2, and CNN. Most locations offer swimming pools and guest laundry facilities.
What is Motel 6/Studio 6 Affiliate Program?
The Motel 6/Studio 6 Affiliate Program is an easy way to increase your revenue by earning a commission each time one of your site’s referred visitors books on Motel6.com or StayStudio6.com and completes a qualified stay. (up to a maximum of 7 consecutive nights per stay)
What are the benefits of joining?
- Your website visitors have access to over 1,400 locations nationwide.
- You have access to a variety of Motel 6/Studio 6 banners and text links to place on your website.
- You can choose to link to an individual location to the entire website.
- You also have round-the-clock access to reporting data.
- You earn commissions on referrals from your website visitors for each qualified stay at Motel 6/Studio 6 locations nationwide.
- Your commission checks are mailed directly to you or direct deposited – your choice.
- Product Data feed now available.
- The program is absolutely free and easy to join!
How does it work?
- Motel 6/Studio 6 has partnered with Commission Junction, one of the leading affiliate marketing networks, to provide you with a centralized location for banners, tracking, and commission payments.
- You’ll receive a commission for completed stays (up to a maximum of consecutive 7-nights p/stay) from a qualified reservation made on Motel6.com and StayStudio6.com by visitors referred from your site within a 30-day referral period.
- There is no limit on how much you can make! You will receive a commission starting at 5% for each completed stay. The more completed bookings you generate, the more commission you can earn!
How do I join?
It’s very simple.
Anyone who operates a website and meets our criteria is encouraged to become an affiliate. There are some restrictions, however.
To join, you need to complete a two-step application and read and agree to the terms and conditions. You should be able to complete your registration in a matter of minutes.
Upon approval, you will be able to access a variety of banner ads in different sizes that best fit your site, uniquely trackable from your website, for you to place immediately on your site.
Click to join the Motel 6/Studio 6 Affiliate Program.
Occupancy at Motel 6
Number of adults should include all occupants 18 years of age and older. All guests registering must be 18 years of age (19-21 years of age required at some locations) and must present photo identification upon check-in. Children 17 years of age and under stay free when occupying the same room with an adult family member. Occupancy may be restricted by local ordinance. Generally, one or two persons may occupy a room with one bed. No more than four persons may occupy a room with two beds.
Check-in Time:
Anytime based on availability (which may vary by location, date, and day of the week, or special event dates). Rooms are typically available after 3pm. Guests should contact the reserved location on day of arrival for specific times, if needed.
For locations without 24/7 office hours (e.g. Studio 6): Key cards issued via check-in through our lock box system will expire at 12:00 noon local time the following day. Please visit the property's front desk during posted business hours or the following morning to complete registration and have your key card properly activated.
Check-out Time:
Typically 12 noon local time (time varies by location). Late check-outs must be arranged with and approved by front desk personnel prior to check-out time.
Check-in and Check-out Dates:
You may book up to one year in advance, based on availability. Maximum number of days that you may book online is 28. All guests registering must be 18 years of age or older (19-21 years of age required at some locations) and must present a valid government issued photo ID upon check-in. Payment for your accommodations required at check-in with an accepted credit card or cash. For third party credit card payments, contact the property directly.
Credit Card Policy
Room Types and Beds
The maximum number of persons allowed in a room with one king, queen, or double bed is 2. The maximum number of persons allowed in a room with two queen or double beds is 4. An infant may be added to the total number of persons, provided that the Manager of the motel has a crib to accommodate the weight of the infant.
Accessible Rooms
We offer facilities for the disabled. Accessible rooms may be booked on this site. If you need a roll-in shower, be sure to book an accessible room with roll-in shower. If you do not see the accessible room type that you are looking for, please contact the property directly.
Special Requests
We will make every effort to honor special requests (such as first floor, smoking room, crib, etc.) when you make your reservation. However, the availability of these items are first come, first serve, and cannot be guaranteed in advance.
We Are Pet Friendly*
Property must comply with and participate in the Brand Pet Policy, except where prohibited by applicable law(s):
- *No more than two pets per room, with a combined weight of 150 lbs. or less. A “Pet” is defined as a domesticated/tame dog or cat.
- Animals that assist the disabled, known as “Service Animals” as defined by the ADA, are always welcome.
- All Animals (i.e. Pets and Service Animals) must be declared at check-in.
- The Brand Pet Policy and Disclaimer must be presented to guest upon check in for signature acceptance.
- Animals should not be left alone in a room or automobile and must be attended to at all times.
- When outside the guest room: all Animals must either be restrained on a leash or in a travel carrier.
- At the sole discretion of property management, Animals that pose a health or safety risk, cause damage to our property or that of other guests, are disruptive, are not properly attended, or demonstrate undue aggression, may not remain on motel premises.
- All rooms must be serviced daily to maintain health and cleanliness standards. Both owner-guest and pet/service animal must be out of the room in order to housekeeping to service the room.
- Owner assumes all liability for their Animal, including but not limited to additional cleaning or repair that may be incurred due Animal waste and/or damage, Animal injury, illness, or loss.
Special Promotions, Rates, and Discounts
Military Discount - We are proud to offer all active and retired military personnel and their spouses up to a 10% discount1 off our best available nightly rates, at all of our locations. To apply to a reservation, select “Military” as your Rate Type during the reservation process (before confirming your reservation).
1) The military rate is valid only in the country that a guest serves (or served) and a valid military ID must be presented at check-in to receive this special rate.
Senior Rate - Motel 6 is proud to offer a Senior Rate discount of up to 5% off of our best available nightly rates at all Motel 6 locations within the continental United States.
To apply to your reservation, select “Senior Rate” as your Rate Type during the reservation process (before confirming your reservation).
2) A valid ID card must be presented at check-in to receive this special rate. To be eligible the ID holder must be 60 years of age or older. The Senior Rate discount is applicable to a maximum of two (2) rooms for six (6) consecutive nights per stay when paid for by the Senior Rate customer.
Kids Stay Free - Children 17 and under stay free when occupying the same room with an adult family member. The online reservation process provides rates and room types to accommodate only the adults indicated on your reservation. It does not consider any children that you will be traveling with. Please make sure that you reserve a room that provides the number of beds to accommodate each guest (adults and children). When making your reservation, you can indicate the number of children traveling with you in the reservation process on the during the booking confirmation page under in the Additional Information section. Sleeping bags, cots or blow-up mattresses may not be used in a room by any guest, and no furniture may be placed in a room by any guest.
Military rates, senior rates, corporate rates, or discounted rates with coupon numbers have no cash value; are not valid with any other special promotions, rates or discounts; cannot be combined with any other discounts, corporate rates or memberships; are only valid on G6 Hospitality Sites; may not be available during special events; and may be discontinued without notice. Promotional rates and discounts are subject to room availability on a per-night basis. Room rates are subject to all applicable taxes and local fees. Other Terms and Conditions may apply.
Reservations, Guarantee, and Cancellation Policies
Reservations may be made up to one year in advance. Reservations are based on availability and are only guaranteed when made with your credit card. Guaranteed reservations will be held all night for your arrival. If you are unable to guarantee your reservation, your room may be held until 6:00PM (at most locations). All reservations on our Sites require a credit card guarantee on a reservation. If it becomes necessary to cancel a prepaid or guaranteed reservation, you must cancel the reservation through our Site, contact our Call Center or the property directly by 6:00PM hotel time (4:00pm at some locations) on the arrival date and receive a cancellation number. (Times and dates to cancel without penalty may vary by location, on Special Events, Holidays and/or Weekends.)
Contact the location or the Call Center for cancellation policies that may affect your reservation. If you do not cancel your guaranteed reservation within the applicable cancellation window, your credit card will be charged for the first night plus all applicable taxes or services charges/fees, and the remainder of the reservation will be cancelled (if more than 1 night). In the unlikely event that we cannot honor your guaranteed reservation, we will reimburse you for the first night's lodging at a comparable property, transportation to that establishment (if needed) and a telephone call to your home or office to notify others of your new location.
For Group Reservations:
Please contact our Call Center to speak with a Group Reservations representative when booking ten or more rooms. Group reservations require credit card guarantees or may require an advance payment deposit of the total charges for the first night's lodging. This deposit must be made at least 30 days before the arrival date. Notification of cancellation varies by property.
If you have a comment about a previous stay, please call 800-557-3435, or write to:
G6 Hospitality LLC
Guest Relations
4001 International Parkway, Carrollton, Texas 75007
How do I check rates and availability for a Motel 6 without making a reservation?
To check rates and availability, you follow the same process you do to make a reservation. You are not obligated to give your credit card and book a reservation, unless you choose to book a reservation during the process. Below are instructions for checking rates and availability online.
If you prefer, you can also call Motel 6 at 1 (800) 899-9841 to obtain the same information. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.
1. Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.
2. On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room.
3. Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences.
4. Select any Motel 6 location from the list by clicking the green “Choose” button next to that location.
5. The resulting page shows a list of available room types for the location you’ve selected, and displays prices associated with each room type.
6. If you wish to book a room, simply click the green “Book” button to complete the reservation process.
7. If you do not want to book the selected room, simply move to the top of the screen and click the Motel 6 logo, which will take you back to the homepage.
How do I make a single or group reservation?
Booking Instructions
- Click on the Motel 6 logo in the upper-left corner above. This will take you to the homepage.
- On the homepage, enter a destination into the search box, along with your desired check-in date, duration of your stay, and number of adults in the room.
- Click the green “Go” button to be taken to a page that displays Motel 6 locations matching your preferences.
- Select any Motel 6 location from the list by clicking the green “Choose” button next to that location.
- The resulting page shows a list of available room types for the location you’ve selected, and displays prices associated with each room type.
- If you wish to book a room, simply click the green “Book” button to complete the reservation process.
- If you do not want to book the selected room, simply move to the top of the screen and click the Motel 6 logo, which will take you back to the homepage.
- A credit card number is required to confirm/guarantee your reservation.
To make a reservation without using your credit card, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com
How do I pay for my room?
Motel 6 accepts American Express, Diner's Club, Discover, MasterCard and Visa. Third party credit cards can only be used by contacting the Motel 6 property directly.
Sensitive information, such as your credit card number, is encrypted using industry standard encryption.
Motel 6 does not accept prepay vouchers reservations. In addition, Motel 6 does not accept money orders or cashiers checks as form of payment.
Room charges are paid at registration or by 12 Noon in advance of each subsequent night's stay.
Payment may be made with cash at most locations, traveler's check or with credit or personal debit card (American Express/Optima, JCB, Carte Blanche, Diners Club, Discover/Novus, MasterCard or VISA).
Advance payments may be made with cash at most locations, credit card, or traveler's check. Checks (personal, business or organization) must be received 21 days prior to the arrival date. Arrangements for 3rd Party Credit Card billing must be made by calling 1 (800) 899-9841 at least 5 hours prior to arrival.
In collaboration with local authorities, some locations require a photocopy of guest identification upon check-in. Please check your specific locations policies for details.
How do I make a group reservation?
Please click here to submit a request. We specialize in acquiring group reservations, and a personal representative will be assigned to the group and they will take care of all the guest needs and details of the groups reservations to ensure you have a pleasant experience. Please call 1-800-544-4866 to speak to a group agent or email groupsalesM6@g6reservations.com.
If you have a comment about a previous stay, please call 800-557-3435, or email groupsalesM6@g6reservations.com
Notification of cancellation will vary with in 72 hours based on location.
How do I make a Special Request for my room?
Motel 6 will make every effort to honor special requests (such as first floor, smoking room, crib, etc.) when you make your reservation. However, the availability of these items cannot be guaranteed in advance. Motel 6 does offer facilities for the disabled.
How do I book an accessible room?
Accessible rooms may be booked on this website. If you need a roll-in shower, be sure to book an accessible room with roll-in shower. If you do not see the accessible room type that you are looking for, please contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com
How do I find information on my reservation?
Locating your reservation:
Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.
If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.
If you cannot locate your reservation:
The online reservation web site can only display reservations made online. If you need assistance with a reservation made directly through the property or with our Reservation Center you will need to either contact the property or the Reservation Center for assistance.
You can contact the Motel 6 Reservation Center at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com
I made a reservation; however, I didn’t receive a confirmation by email. Why not?
Confirmation of your reservation is sent to the e-mail address that you have entered when filling out the reservation form. If your e-mail address is entered incorrectly or is no longer valid, our system cannot send you a written confirmation. This does not change the status of your reservation, however, it will prevent you from receiving a written confirmation to your e-mail address.
If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@g6hospitality.com
How do I modify or cancel my reservation?
Modify a reservation:
At present, you cannot modify a reservation online. If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841.
For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com.
Cancel a reservation:
Click on the Motel 6 logo from any page on the website to be taken to the homepage. Once on the homepage, scroll to the bottom and in the lower-right corner there is an area called “My Motel 6 reservations.” Click the blue “Find reservation” link, and in the area that opens enter either your name and confirmation number or your name and credit card number in the appropriate fields. This will display a list of both your upcoming and past reservations with Motel 6.
Once you’ve arrived at the list of both your upcoming and past reservations, you’ll find a button marked “Cancel.” Click this button, then click to confirm the cancellation.
If you do not have your confirmation number or your credit card number, please call Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com
Will there be any penalty or charge if I am unable to use my confirmed reservation?
All Motel 6 on-line reservations are guaranteed for late arrival. To avoid a penalty charge against the credit card you provided in the booking process, you must cancel your on-line reservation prior to 6:00 p.m. (4:00 p.m. at some locations) on the arrival date and receive a cancellation number. (Cancel time is based on the local time of the motel reserved. The cancel time and date to cancel without penalty may vary by location on Special Events, Holidays and/or weekends.) For specific information, contact the Motel 6 location you reserved.
Where do I send questions and comments about this website or my previous stay?
You can contact Motel 6 at 1 (800) 899-9841. For guests located outside the U.S./Canada call (614) 601-4060, or e-mail us at online@motel6.com
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